Serendip Go ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our travel services.
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, nationality, travel dates, and any special requirements or preferences you share with us.
We use the information we collect to:
We do not sell or rent your personal information to third parties. We may share your details with trusted service providers (hotels, transport operators, activity providers) strictly for the purpose of arranging your travel. All partners are required to handle your information with the same level of care and confidentiality.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses SSL encryption for all data transmitted through our contact and booking forms.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
You have the right to:
To exercise any of these rights, please contact us at hello@serendipgo.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
👋 Hi there! Planning a Sri Lanka trip? We're here to help!